WHO ARE WE?
Like, seriously? Someone sees an ad, or dislikes one concept we have discussed, and automatically begins to label people? Isn't that what 'they' don't like about the left? We are genuinely confused. We, as a company, represent many beliefs, opinions and flavors. We have some folks who are religious. Some not. We have people that have voted both sides or the aisle, and to this day still are willing to see nuance and view other humans as, well, human, instead of demonizing everyone who disagrees with us. So we are many things. We are on an evolutionary path, as people, and as company, to grow and learn more about our complex world, which *GASP* means we may even change our minds every once and awhile (Mind blowing, we know). We care about people. We care about community. We care about the working class (sorry Bezos). We care about conversation and allowing out perceptions to be changed, no matter what we may believe or see about another. Coffee is just the medium at which we do this.
"Our perceptions work in large part by expectation. It takes less cognitive effort to make sense of the world using preconceived images updated with a small amount of new sensory information then do constantly form entirely new perceptions from scratch. It is our preconceptions that create the blind spots in which magicians do their work.Whats astonishing is the gulf between what we expect to find and what we find when we actually look." Entangled Life, Merlin Sheldrake
Because we believe humor is a useful tool. Also, we're all about a little self-deprecation around here. Do we hate Christians? No, of course not. We've known many amazing folks from many different denominations, communions and religions, from as far as Japan all the way back to the West Coast. The Church (whatever that really means) has done a lot of good, but also a lot of harm (Shout out Graham Nash and Cathedral, what a beautiful song) -- and we like the idea of being a little crass to open the door to difficult conversations. We'd rather be transparent, honest, and authentic, even if we're a little over the top sometimes. We honor ancient Christianity, while we also honor other ancient religious traditions. (TBH, it's the newer evangelical churches and mega hot shot pastors we really can dig on)
Also, for what it's worth, the original character of the Mad Priest was a Goan Catholic Monk named Abbe Faria (A real person, not just in TCMC) -- he helped invent modern hypnotism!
People. Humans. Community. Working Class. The poor. The voiceless. And to truly live this out, though we are imperfect at it frequently, and unlike the far left OR right tend to do, requires true human interaction, compassion (feeling), empathy (action) -- regardless of ones views of position in life. We stand for restoring true community and shared spaces. We stand for the constitution and the beauty that America was and still is (we'll see). And ultimately, we stand for damn good coffee (as well as actually paying a living wage to producers).
And? Must we believe in 100% of something or someone we buy from or interact with? As a company and people dedicated to education, growth and evolution (of the mind duh, c'mon Bryan...) -- we ourselves can change an opinion or stance as we are always evaluating things. That's where YOU come in! We've adjusted partnerships or removed content after thorough discussion with patrons in the past. We see ourselves, and our patrons as a community of people. Dynamic. Living. We're not here to "tell" you what to believe, we're here to learn things and question things, and just do it openly and allow you to join us in doing that.
And guess what, it's still okay to buy from us if you still disagree with somthing... sorta like how you can still be friends with someone if you disagree with them on something... right?
Regardless, we're always open for discussion. curious@madpriestcoffee.com
GET MAD CRUSADE
Welcome to the 21st century, where the world is polarized and disconnected. But we have the power and resources at our fingertips to make a change. For those who are tired of feeling hopeless or cynical, let’s Get Mad with righteous indignation, and learn about the injustices in our world so that we can make a difference.
The #GetMad Crusade is about education but it’s also about making a tangible impact. So 10% of all sales from #GetMad coffees and merch go to our partners who are doing the real, hard work to truly make change amidst incredible injustice. Check out our partnership page to learn more about each of these amazing organizations.
Good question. Our #GetMad video interviews are engaging, deep, controversial, sometimes funny, and always educational. We put a ton of time into finding the leading voices on each of these six topics so that you won’t waste your time with more BS. Head to our content page now and see for yourself! You’ve got nothing to lose and everything to gain.
ONLINE ORDERS
Our production roast days are Monday and Thursday. All orders are processed respectively when they are received, roasted on one of these days, and shipped within 24 hours. For example, an order on Sunday evening would be roasted on Monday and shipped on Tuesday.
All web orders are shipped via USPS or UPS. While you’re shopping on our website, keep in mind that all orders over $75 ship for free, and all our subscription plans are 10% off the retail price! International shipping is available through UPS with several options.
You can track your package with the confirmation email you should receive with the shipping information. If you have issues with your package arriving, you can email us at info@madpriestcoffee.com and we'll do our best to solve the issue. Keep in mind, our carriers have experienced delayed shipping times. We apologize for this possibility.
You can choose local pick up at our Wilcox Blvd location during operating hours. This is not currently available for subscription services.
Yep, even we can make mistakes, and we do our best to fix any problem ASAP. Did you receive the wrong item? Do you have an issue with your order? Shoot us a message with your name, order number and issue(s) to info@madpriestcoffee.com and we'll get it squared away!
SUBSCRIPTIONS & VIP
We offer subscriptions of any and all of our coffees. You can choose coffee, size, and frequency! Change or cancel anytime.
If you need to access your account, change/cancel, or create an account, please visit: https://madpriestcoffee.com/account/login
We roast on Mondays and Thursdays. As long as your subscription (or online order) is received by the morning of the roast day, it will be roasted and shipped within 24 hours. If your subscription falls on a Thursday afternoon for example, your order won't process until Monday and ship Tuesday. But you can control the days/time of your subscription in the portal (we suggest setting it for Sunday night or Wednesday night). And if you have any questions, don't hesitate to ask!
COFFEE
Our coffee is available at our two retail locations in Chattanooga, TN — our Espresso Bar in Southside (1900 Broad Street) & the Espresso Bar at our roastery in East Chatt (3399 Wilcox Blvd). It's obviously available on our website (SHOP NOW), at Publix, Whole Foods, & Walmart, and at our wholesale partners in TN, GA & AL.
Wanna learn more about new coffees (and the stories behind the coffees), products, and DEALS as soon they come out? Send an email to cherita@madpriestcoffee.com to subscribe to our really fun, really engaging emails!
You bet! For online orders, just choose the grind size based on your brew method, or bring in a Mad Priest bag and we can grind it at either location.
Once the coffee bag is open, keep your coffee as sealed and airtight as possible. Coffee de-gasses and loses its freshness around 30-60 days after opening. If possible, we suggest that you only grind it as needed for maximum freshness.
We are always studying the science behind coffee roasting and attempting to improve our craft. We attend roasting guilds, take classes, and assist in training at expo events. We focus heavily on a well-developed coffee which maintains its sugar compounds and acid compounds. Though many of our coffees are light to medium, we do have a darker roast that maintains its sweetness and acidity, despite having that rich, roasty flavor.
Our primary goal in all our roasting and brewing techniques is balance. Acidity without body, or sweetness without brightness, does not produce a balanced cup. We seek to ensure our roasting style always reflects a balanced cup.
Our name comes from the incredible novel “The Count of Monte Cristo” by Alexandre Dumas. In the story, Edmond Dantès was ready to give up and die in prison. Just then, the "Mad Priest" (or Abbe Faria) came on the scene and gave him a reason to hope again, along with the practical skills he needed to win at life. So the Mad Priest is a fictional character that embodies the fight for justice, freedom, and opportunity.
And as a company, we are striving to do just that. Instead of wrongly-accused fictional Frenchmen, we champion real-life people displaced by war, disaster, tragedy, gentrification, and incarceration. We are righteously indignant about racism & inequality in our country as well as the current unprecedented global refugee crisis. #GetMad
RETURNS & EXCHANGES
We currently cannot return or exchange coffee.
If you need to return or exchange a non-coffee item, please bring it to one of our retail locations within 30 days with your receipt to receive a refund or exchange for any item unused and in original packaging.
Online orders, please contact info@madpriestcoffee.com for any questions or issues surrounding an order and we will do our best to solve any problems!